My research and teaching seek to promote healing, peace, and social justice through effective communication.


PhD, Technical Communication & Rhetoric from Texas Tech University (May 2011)

Technical communication is a broad, interdisciplinary field that focuses on solving real-world situations through communication. I bring to the field a strong focus on social justice and peace-building through communication. My research focuses on trauma narratives and composition theory. 

Dissertation Research

My dissertation is a study of narratives, particularly those that recount traumatic memories of those who survived Rwanda’s 1994 Genocide against the Tutsi. These are contextualized within the broad public narrative within contemporary Rwanda. The theoretical framework is built upon the ethic of relationship in ethnographic writing, expressive composition, psychological trauma and memory processing, and rigorous qualitative standards. Dissertation committee chairman is Ken Baake, Ph.D.; committee members are Amy Koerber, Ph. D. and Sean Zdenek, Ph.D.

Master of Arts, English Language and Literature from St. Mary’s University (August 1996)

My studies focused on voice and point of view in rhetoric and in literature, especially that of marginalized populations. My Master’s Project was entitled “The Power Within: Carol Gilligan’s Principles of Moral Development and the Concept of Motherhood in Toni Morrison’s The Bluest Eye, Sula and Beloved.”

Bachelor of Arts with Honors, Philosophy from University of Texas at El Paso (May 1986)

My studies focused on Plato, ethics, and the philosophies of marginalized populations. As a protégée of David L. Hall, Taoist perspectives thoroughly influenced my intellectual development.


St. Philip’s College, San Antonio, Texas (Fall 1997 to present; tenured Fall 2003)

Instructor, Developmental English

I specialize in individualizing and contextualizing basic and college-level writing courses for students majoring in technical and applied sciences. This approach is akin to technical writing courses for entry-level students. (full load=6 courses per semester; 5 regular + 1 overload)

Additional regular faculty duties include Lead Teacher of Basic Writing I and coordinating contextualized writing courses for Applied Science and Technology majors. I also assist the English and Speech Department and the College in assessing student learning outcomes and in writing various reports.

St. Philip’s College, QEP Coordinator (Critical Thinking Student Learning Outcomes Assessment (Fall 2009-Spr 2010; Fall 2005–Spr 2008)

Concurrent with my teaching responsibilities, College leadership asked me to coordinate the systemization of day-to-day operations of the College’s critical thinking initiative, the Quality Enhancement Plan (QEP), in place of some of my teaching duties. These responsibilities include collaborating with faculty from all academic departments as well as College administration to ensure rigorous, meaningful assessment of critical thinking skills of all St. Philip’s College students.

Alamo Colleges Student Leadership Institute/St. Philip’s College Instructor (Fall 2001–Spring 2004; Lead Instructor 2003–2004)

Concurrent with my full teaching responsibilities, the college district in which I teach asked me to serve as an initial faculty member for the district-wide, multi-college student leadership skill development initiative. I developed leadership curricula, student learning outcomes, assessments, official correspondence, and other written materials. I taught year-long intensive leadership classes for St. Philip’s and other college students in the district, mentored these learners, and planned and supervised their annual leadership experience in Washington, D.C.


Our Lady of the Lake University, Adjunct Instructor of English, Fall 1997, San Antonio, Texas

Freelance writer, designer, and desktop publisher, 1994–2000,  San Antonio, Texas

Harland Clarke (formerly Clarke American, Inc.), tech writer, 1989–1994, San Antonio, Texas

Bank of America (formerly University Savings), Trainer, 1987–1989, San Antonio, Texas

First State Bank (formerly Community National Bank), Teller, 1986–1987, Austin, Texas

Greater El Paso Credit Union (Gov’t. Employees Credit Union), Teller, 1985–1986, El Paso, Texas


Council for Programs in Technical and Scientific Communication

National Council of Teachers of English

National Association of Developmental Educators

Texas Community College Teachers Association

Two Year College English Association-Southwest


Two Year College English Association –Southwest  (San Antonio, Texas) October 2007

The Velcro Crop, Dihydrogen Monoxide, and Other Fun with Critical Thinking


“Subversive” Accreditation: Innovative Teaching and the Quality Enhancement Plan

Council for Programs in Technical and Scientific Communication (Greenville, N. Carolina), October 2007

Assessing Ethics in Technical Communication Graduate, as part of a panel discussion, Our Work/Our World: The Role of Technical Communication in Social Justice, with Ritu Raju and Emil Towner

Texas A&M Assessment Conference (College Station, Texas), February 2007

From Teaching Innovation to Institutional Transformation, co-presented with Dr. Karen Sides

South Texas Leadership Academy (South Padre Island, Texas), June 2006

From Teaching Innovation to Institutional Transformation, co-presented with Dr. Karen Sides

League for Innovation (Atlanta, Georgia), March 2006

Developing an Institutional Student Learning Assessment Plan, co-presented with Dr. Karen Sides

National Association of Developmental Educators (Austin, Texas), February 2003

A Balancing Act: Real-life Writing and State-mandated Testing, co-presented with Lauri Humberson and Michael Moran

Austin Community College (Austin, Texas), July 2002

Case Examples: How to Benefit from Others’ Experience with Service Learning, co-presented with Michael Moran and Kevin Schantz

National Institute for Staff & Organizational Development (Austin, Texas), May 2002

Why Write? Discovering the Causes of Social Injustice through Service Learning, co-presented with Michael Moran and Kevin Schantz

Society of Educators and Scholars (San Antonio, Texas), March 2002

Bridging the Gap between Education, Business, and Government through International Collaboration, co-presented with Michael Moran and Kevin Schantz


Help Life Rwanda NGO Technical Advisor (2008-present)

Alamo Heights Junior School Parent Teacher Organization member (2005-2008, 2010-present)

Alamo Heights High School Parent Teacher Student Organization member (2008–present)

Terrell Heights Neighborhood Association member (2007–present)

San Antonio Quaker Meeting (2000–present), Clerk, Recording Clerk, Building Cmte., Meetinghouse Devel. Cmte., Finance Cmte.

Dean’s List, St. Mary’s University (1993–1995)

La Leche League-Babcock West Treasurer (1993-1995)

Youth for Understanding Foreign Exchange Regional Manager, Area Representative, and Host Sister (1980-1989)

Who’s Who in American Colleges and Universities (1986)

National Dean’s List (1986)

Cardinal Key National Honor Society, Assistant to the President (1984–1986)

Alpha Chi National Honor Society (1985–1986)

Men and Women of Mines, then awarded to some within the pool of top two percent of graduates; now a service award, UT El Paso (May 1986)

Freshman Leadership, UT El Paso (1983–1984)

Junior Scholars, UT El Paso (1981–1983)

El Paso Child Crisis Center volunteer (1984–1986)